05.12.26

Don’t open spam email—delete it right away to protect your accounts

Spam email is more than a daily annoyance. It is one of the easiest ways for scammers to test whether your inbox is active, push malicious links, and trick you into giving up passwords, payment details, or other personal information. If a message looks suspicious, the safest move is simple: do not open it, do not reply, and delete it.

That advice matters because email remains a major scam channel. In the Federal Trade Commission’s Consumer Sentinel Network Data Book 2024, email was the contact method in 25% of fraud reports when a contact method was identified, making it the single most commonly reported contact method in fraud cases.

Why opening spam email is risky

Spam messages are often the first step in a phishing attack. The FTC’s phishing guidance explains that phishing emails are designed to look like they come from trusted companies and then ask you to provide personal or financial information. The FBI’s phishing and spoofing guidance adds that attackers also use spoofed email addresses, fake websites, and malicious attachments to steal information or install malware.

In other words, spam is not just clutter. It is often bait.

What to do when spam lands in your inbox

If you get an unsolicited or suspicious message, follow these best practices:

  • Do not reply. A response tells the sender the account is active, which can lead to even more spam.
  • Do not click links or attachments. The FBI warns that unsolicited links can lead to spoofed sites, and attachments may carry malicious software.
  • Do not click “unsubscribe” in a suspicious email. The Cybersecurity and Infrastructure Security Agency (CISA) says that if a message looks like phishing, you should not reply or click any link, including an unsubscribe link.
  • Use the report spam or report phishing button in your email app, then delete the message. CISA specifically recommends reporting suspicious messages and then deleting them.

A simple email habit that reduces your risk

One of the smartest low-tech defenses is to use two email addresses:

  • Primary email address: for friends, family, banking, healthcare, work, and other trusted contacts
  • Secondary email address: for shopping, downloads, newsletters, promotions, sweepstakes, and one-time sign-ups

This setup limits how widely your main address spreads across the internet. It also makes suspicious messages easier to spot, because anything sketchy sent to your primary account stands out faster.

More ways to avoid spam-related scams

Use these habits to stay safer every day:

  • Avoid sharing your email address unless you understand how it will be used
  • Be skeptical of urgent messages, prize claims, or surprise invoices
  • Never buy products advertised in unsolicited spam emails
  • Turn on multi-factor authentication for your email account
  • Review sender addresses carefully for misspellings or extra characters, which the FBI notes are common phishing clues.

Spam works because it only needs a few people to click. You do not need to investigate every suspicious email yourself. The safest move is usually the fastest one: report it, delete it, and move on. When you combine that habit with a primary and secondary email setup, you make it much harder for scammers to reach the accounts that matter most.