It might sound like a small point, but the images you’re sent via email – even just a logo or profile picture loading up – can help hackers determine whether you’ve opened the message, setting you up for more spam or phishing. That’s why it’s useful to make images a requested element of your communications. […]

Some of the best-disguised phishing attempts speak to you like a person, use one or two things to personalize the message, and imitate company logos to a tee. But they might be missing a final sign of legitimacy – a real-life address on the email signature. Official business and customer care comms won’t be shy […]

Scammers can be sloppy. Bad phishing attempts might say something like, “Dear long-term customer, we’d like to invite you to …” or another wide swing at getting you to click a harmful link. So expect the full customer care treatment. Any business that’s legitimately sending you an offer or useful information will use your first […]

For most online accounts, you’ll receive a login notification or verification email whenever you input your credentials. These are a great way for service providers to confirm it’s really you trying to access your account, but if it’s something you do frequently you might get a little complacent about receiving those emails or messages. Don’t […]

Setting up an out of office auto-reply for your email is pretty common practice, especially for work. But be mindful of how much you divulge when you write it. Saying that you’re leaving the country and for how long advertises that your home will be empty. Keep it simple and vague, saying that you’re currently […]

Email attachments are risky. They might contain malware, or be so large that they eat up too much space in your inbox. The best approach is to not open them and delete them, unless they come from a trusted sender. Encourage your contacts to share via cloud links instead.