01.19.26

Never share your DoorDash password—here’s why it’s critical for your security

Food delivery is all about convenience, but scammers are turning that convenience into an opportunity. If you use DoorDash, you need to know one important rule: never share your password or security code with anyone. DoorDash itself warns customers that no employee will ever ask for your password or give you a specific password to use. If someone does, it’s a scam.

How the Scam Works

Cybercriminals often pose as DoorDash support agents. They might call or text you, claiming there’s an issue with your recent order or account. To make the scam sound convincing, they may even mention details from your latest delivery. Then comes the trap—they ask for your password or personal information.

Here’s the truth: DoorDash will never ask for your password or security code. If someone does, they’re trying to steal your account and possibly your payment details.

Why Scammers Want Your Password

Your DoorDash account isn’t just about food—it’s linked to your payment information and personal details. If scammers gain access, they can:

  • Place fraudulent orders using your saved payment method.
  • Access your delivery address and phone number.
  • Attempt to use the same password on other accounts you own.

How to Protect Yourself

  1. Never Share Your Password: No exceptions.
  2. Ignore Suspicious Calls or Texts: If someone claims to be DoorDash support and asks for sensitive info, hang up or delete the message.
  3. Enable Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  4. Use Strong, Unique Passwords: Avoid reusing passwords across multiple accounts.
  5. Report Scams Immediately: Contact DoorDash through official channels if you suspect fraud.

If anyone asks for your DoorDash password, it’s a scam—period. Protect your account by keeping your login details private and staying alert for phishing attempts. A few simple precautions can save you from a costly headache.