Total Defense Product Reviews

At Total Defense, customer satisfaction is our ultimate goal.
4.9 ( 42 Reviews )
4.9 ( 67 Reviews )
4.9 ( 33 Reviews )
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Product Reviews
I have been using your product for over 20 years and have found that it keeps my computer clean from viruses and malware free. Also manages the performance very well. On the rare occasion that I need help you provide excellent service. Usually a Microsoft problem that an update fixes. Thanks once again.
I have beta tested and used a variety of antivirus software through the years. Total Defense in my books provides top notch protection and is the easiest to use of any products. The US-based support group is more than just outstanding. I cannot say enough good things about them. They respond quickly and have the solution to your questions in clear and easy steps to follow.
Thank you for the professional and prompt service. As a longtime user of Total Defense, I appreciate the service and always promote your product to my friends and customers.
I have had Total Defense for approximately 3 years and am very happy with your product. Not only do I feel safe while on the internet and knowing I'm protected from all viruses but the customer services is outstanding and for that you have my recommendation to my friends and family when asked what I use for my virus protection. Thank you again.
I called Total Defense today regarding my Virus Protection. I was professionally informed that my software had expired. Associate was amazingly helpful with valuable step by step instructions. Excellent instruction from associate. Truly satisfied. Thank you for your world class assistance.
Support was friendly, informative and knowledgeable. The process was easy…great customer service! Now my laptops are protected! I am a returning customer and it good to hear you guys are still maintaining great customer service. Keep up the good work!
Support quickly helped me resolve my technical issue, and even on the weekend. I am an IT industry veteran of 20+ years and we have been using Total Defense on our home PC for years. Is the best internet protection I have found.
I have used Total Defense for several years and have never been sorry. I would recommend it to anyone especially senior citizens. It is easy to operate and keep my computer up to date and safe for me to use. Thanks.
Customer service was friendly and knowledgeable and was easily able to quickly lead through the solution to my question and problem. They listened to my issue and took care of all of my questions and issues that I had.
Great customer service. I was having an issue with my subscription renewal. It was my first time calling the customer service number. I was so relieved, to only have to wait a mere seconds to get a person on the phone. The rep I spoke with was very polite, professional and it what made the experience even better was to hear a friendly voice. From dial to hang, my issue was resolved in 4 minutes.
My overall experience with Total Defense is excellent. Tech support was especially knowledgeable and handled everything in a professional manner. I am most definitely encouraged to recommend this product to anyone at any time for purchase.
I reached out to Customer Service and I was assisted by a Tech who was polite and provided prompt and efficient service. This, and my previous experience with Total Defense customer support, were both highly satisfactory. I add that I am also pleased with the Total Defense anti-virus product and will continue to renew my annual subscription. Please continue to provide a top-quality product and customer service to your consumers. It\'s refreshing.
My overall experience with Total Defense is excellent. Especially support, very professional and knowledgable of the Premium Internet Security product. I am most definitely encouraged to recommend this product to anyone at any time for purchase.
The product is very worthwhile and gives peace of mind knowing that you are fully protected from viruses. The process of reinstalling was handled by the technician who was both cordial and professional. Everything worked out perfectly and I highly recommend their technical team.
I had great customer support when trying to add Total Defense to my new HP laptop. This service is far superior to either Norton or McAfee. I would highly recommend this company for outstanding security protection and service.
Total Defense has kept my computers from viruses and running well. My experience the Total Defense customer service representative, was actually enjoyable. Definitely a plus to have great customer service people that are pleasant and get the job done efficiently. Would highly recommend this company.
Normally, I'm not one to fill out online reviews etc, however when exceptional service and courtesy becomes evident I think it is worthwhile to take the time to do so, I recently has cause to contact "Total Defense" customer service and was very impressed with the excellent service I received. I have found "Total Defense" a first class product and most importantly backed up first class staff and service.
I love feeling like me and my family are safe when we are on the web today. Nearly everything we do depends on the internet and everyday there are more and more people with only 1 objective and it's to hack into people's lives and try to steal what we have worked for our whole lives. It sickens me to know these people exist but with products like Total Defense Premium I can have that feeling of comfort as me and my family carry on our lives and know we are being protected while on our devices. I recommend any of total defense products, just choose what fits your living situation and budget and they will do the rest! 100% happiness for me and mine!
Total Defense has kept my computers free from viruses and running well. My experience with the Total Defense customer service representative was actually enjoyable. Definitely a plus to have great customer service people that are pleasant and get the job done efficiently. Would highly recommend this company.
I had great customer support when trying to add Total Defense to my new laptop. This service is far superior to either Norton or McAfee. I would highly recommend this company for outstanding security protection and service.
Highly recommend Total Defense, have used their products since the mid 2000. Support team has been excellent with instructions and fast response to resolve any issues.
Easy to install and product does not require a new installation set up for each yearly renewal. Premium product is very effective and does not slow down the computer.Associates are very professional, knowledgeable and always willing to go the extra mile.
The representative assisted me with downloading, installing and activating my subscription. He was very patient and accurate in ensuring the process was thoroughly complete. The process was quick, easy, and painless. Definitely would recommend Total Defense to others.
The product is very worthwhile and gives peace of mind knowing that you are fully protected from viruses. The process of reinstalling was handled by the technician who was both cordial and professional. Everything worked out perfectly and I highly recommend their technical team.
I am very happy with this software (been using for several years) and the awesome customer service! I contacted tech support today and was immediately connected to a real person! The tech was very polite and helpful. He patiently took the time to work on 2 computers and even called me back.
You must be protected and secure with the scams that go on today. Lucky I had Total Defense, because they had my back. I would recommend this program to everyone... Thanks.
A++++, it is working super well. I have three computers connected with it. It scans my computer to check it for virus, It tells me if it found something, my experience is magnificent and my computer is working fast.
Total Defense has been very helpful with keeping my PC safe from viruses and malware. Support representative was very result oriented. He was helpful, knowledgeable, personable and willing to listen and answer questions. I certainly will recommend your entity to my friends, I want to say thank you very much. I will continue to be a loyal customer.
Popup said there was a virus threat and breach to computer danger of losing personal information and to call an 800 number to Microsoft. I knew it was fake so tried to escape from it but it wouldn\'t let me. Called Total Defense and support team took care of it. They were very helpful and solved the problem quickly. Total Defense have always done right by us.
Outstanding!!! I have been pleased with all aspects of Total Defense for my personal computers and would highly recommend the product for anyone. Thanks.
This is the best internet security in the world. I had Kaspersky and its now the worst ever. I called Total Defense and they answered right away. English speaking agent in America! Agent went out of his way to help me fix a problem I had with g-mail for years! He fixed 4 other issues fast and efficiently. I only wish I had found Total Defense sooner. Best money I ever spent. I am so impressed! This company is so refreshing in their specialized support and professionalism in English… I will recommend them to everyone! Thank you so very much.
Support team member was great. He addressed all of my issues and truly was a delight. In fact, this is a great product for the price. Cannot go wrong as it covers my entire family. Keep it up. Thanks a lot Total Defense.
Tech support assisted me in locating and installing my Total Defense software in a very professional and friendly manner. I would recommend Total Defense to anyone desiring computer defense software. I have used Total Defense on my laptop for many years and have yet to be bothered with virus or malware problems.
I had an issue with my computer and they were easily able to fix issue less than 10 minutes. They were able to handle the issue from their computer screen. Customer service was excellent and able to help with the process. I would and will recommend in the future.
Customer service at its best, I am very pleased with your product and the support offered. Service rep was courteous and helpful. Will keep using and renew again next year. Would definitely recommend your product to friends and family, co-workers.
Great technical support received. They assisted me with renewing my Premium subscription for 2 years at a great rate and installed the latest version of the product. Technician was very patient with me since I am not very good with computers and guided me through all of the steps.
Thanks to Support for assisting me to download my program. I look forward to 2 years of protection. YOU ROCK. I was able to connect without any problems. My hold time also was not very long. I look forward to an excellent experience.
Great technical support received. Assisted me with renewing my Premium subscription for 2 years at a great rate. Then he installed the latest version of the product. He was very patient with me since I am not very good with computers and guided me through all of the steps. Great customer support.
Support is excellent.
Needed help from a tech only took a few seconds to solve my problem. Great Service thanks!
Great Computer Defense I am loving this product. It protects up to five of my devices in my home. We have never had any virus or malware problems since using this product. I am very please to say I am using for my second year and will continue to use and will also suggest to friends and family.
Total Defense is amazing. I use several of their products and have for years. They have stopped computer issues prior to problems and have been better than their competitors. The best defense on my computers I have used to date, period! I highly recommend their products!
There have not been any incidents since installing this product on my computer. Protects as promised, and I highly recommend Total Defense over the other leading software that is available. I plan on renewing!
Great antivirus product. My experience with the Total Defense Antivirus Software has been exceptional on both my kids\' windows laptops. I decided to purchase it and I could not be more pleased with the performance. It does not appear to slow down the laptops speed as other big box antivirus names has in the past. The best feature is the parental controls in my opinion. I can set restrictions on my children\'s laptops and allow certain websites domains like Minecraft for my son. I get automatic email alerts if they try to access social media sites or other non appropriate content based on the age settings or content selection checkbox options. Summary reports also get emailed to me weekly and the automatic antivirus updates are transparent. I would highly recommend Total Defense to my friends and family!!
I have had Total Defense Internet Security for several years and I would recommend it to everyone. It is an easy to use security program and we really like it.
When you install Total Defense Premium on your laptop, there's no need for other standalone security/anti virus products. Total Defense Premium is a true all-in-one security product that protects your important files with online back-up and guards against viruses, data leaks, phishing, identity lost, and a host of other threats on your PC and smart phone.
The scans run right on time and it runs a scan every time you install a new app on my phone also. I have it connected to my phone also. I do like that if there is any trouble they are right there to help you when you call them. I have told people they need to get Total Defense Internet Security.
TD is such an awesome company! I have been a customer for almost 5 years. Tech Support is to die for! They are friendly, courteous and patient with your problem, no matter how long it takes, they will resolve it. I simply cannot say enough wonderful things about Total Defense. It is the best decision I have ever made for the protection of my computers. I couldn\'t be happier. Thank You Total Defense!
Never a problem. Very easy to load and use. If tech help is needed they are only a phone call away. Very happy with Total Defense.
When I bought my Windows 10 PC I got Total Defense Internet Security. I am glad I did. It does a wonderful job of protecting my PC without slowing it down. I will definitely be a continuous customer.
I been with Total Defense since they were CA back in 2008. Best investment I made. I haven't had any issues. Customer Service is very helpful and friendly. All my devices have Total Defense on it. Keep up the good work and thank you.
The greatest of them all... period! I never caught a virus in the 7 years I have been using Total Defense. Their PC Tools can fix up 95% of issues plaguing your computer, Bravo.
I have had Total Defense as my security suite for several years. They have a great product and their customer service department just helped me successfully resolve some issues I had. I would highly recommend this product and company!
This is good product protection
I've had the Total Defense Premium Internet Security program for three years and have found it to be a superior product. Total Defense offers a quality instrument at an affordable price. They do so in a very efficient manner in providing an effective protection program. I would recommend this product to anyone considering it.
After trying several different company's protection packages in the past, many had issues that were not easy to resolve easily and quickly, I switched to Total Defense 8 years ago. Since switching to Total Defense I have been totally satisfied with all they offer in the package I purchased. Customer service was outstanding and the very few issues I did have were resolved quickly and efficiently. I have never encountered any issues with my computer's security since coming aboard with Total Defense.
I would recommend Total Defense to protect your computer. I have been a subscriber for 5+ years. It has fully protected my computers, no viruses and their customer service dept. is easy to reach by phone or email and they respond quickly.
I have used this program for quite a few years now, it has proven to be worth the money as my system has remained problem free for the duration. The updated program software runs in the background and I like the monthly report that gives me the info for the previous month. The updates come random and are no problem, a little bare on the right hand side tells me the status and goes away quickly when completed. Renewal is flawless as long as you keep the same card number, if it changes you get an email to advise for an update. Installation is simple initially or when you upgrade your hardware, just remember to write down the activation code to save future issues. Would I recommend this program, yes, big time. It has kept my desktop running problem free for stupid stuff and I have piece of mind that if I click on a web site I am being protected against stupid stuff from where ever. Oh, and the program was not forced upon me like others are, it was recommended by a family member as being the best on the market.
Most excellent virus protection.
I found the product has great backup support. During a brief power surge, I was able to keep my work. With the other product I had, I lost most of my work. Keep up the good work!!!!
Good product at a good price What's good is it covers tablets, PCs, phones. Also has online backups and mobile security features too, so plenty of value for money. Works well and gets the job done! This download version is even better because you can just download it after buying instead of waiting for a delivery to arrive.
Great all-in-one-security app! Total Defense is an advanced all-in-one Internet security suite. It provides you 360 degree protection, including antivirus, firewall, anti-spam and privacy controls, etc. These technologies work together to make your visits to various social sites much safer. Total Defense has been independently tested by many labs and showed not only good performance but also excellent usability. Total Defense is an ideal Internet security suite for personal and family use. Unlike other security suites, it doesn't slow your computer while protecting against unknown and known malware. In short, it is an excellent one-stop package to cope with all potential risks from the Internet.
A great Internet security suite for PC users Great parental controls, well-integrated 10 GB online backup "set it and forget it," good antivirus performance, low cost, can use on 5 devices.
Solid Software Protects my computer very well without any resource hogging.
Good Product for Internet Protection. Easy to install and has got most decent protection feature set embedded into the product.
Program is easy to navigate and allows for security for multiple devices. Price is competitive and it doesn't bother me with constant messages on products. Offers good technical support. Dashboard is easy to read.
The product runs with much less overhead compared to other antivirus programs. This product protects my computers in a very behind-the-scenes manner. When some malicious software attempts to intrude, a warning is immediate.
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