Total Defense Product Reviews

At Total Defense, customer satisfaction is our ultimate goal.
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4.9 ( 42 Reviews )
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4.9 ( 67 Reviews )
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4.9 ( 33 Reviews )
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Product Reviews
All Products Ultimate Premium Essential Anti-Virus Mobile PC Tune-Up Essential Anti-Virus For Mac
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“I have been using your product for over 20 years and have found that it keeps my computer clean from viruses and malware free. Also manages the performance very well. On the rare occasion that I need help you provide excellent service. Usually a Microsoft problem that an update fixes. Thanks once again.”
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“I have beta tested and used a variety of antivirus software through the years. Total Defense in my books provides top notch protection and is the easiest to use of any products. The US-based support group is more than just outstanding. I cannot say enough good things about them. They respond quickly and have the solution to your questions in clear and easy steps to follow.”
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“Support knew exactly what our mobile security issue was and walked us through the problem with ease. 5 stars...We have been Total Defense customers for a long time...All of our devices are protected well and we never have any virus issues. We will continue to use the product.”
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“Support was very efficient and helpful in assisting me and I'm very satisfied with my Total Defense product performance over the years. I look forward to Total Defense\'s security keeping my computer secure in the years to come, thank you.”
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“This has been the best product among other products that I ever used. I started using Total Defense in 2019. Since then, I have never experienced a problem with the service and product. I like the way Total Defense operates on my computer by doing the real defense. I would recommend anyone that needs a strong antivirus, not just that but also a well-protected virus defense.”
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“Thank you for the professional and prompt service. As a longtime user of Total Defense, I appreciate the service and always promote your product to my friends and customers.”
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“A very special Thank You to the Support team I was confused about the product and they fully explained it and then suggested a better product that would give me what I wanted and more. They treated me kindly, like a friend. I loved not to have to wait in queue to get my questions answered. It was by far the best Antivirus customer service call I have ever made!”
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“Support Specialist guided me through the successful installation of my Total Defense PC Tune Up product. Supports tech is very knowledgeable, experienced and patient. In a short period of time, they had me set up and using the product. ”
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“I called Total Defense today regarding my Virus Protection. I was professionally informed that my software had expired. Associate was amazingly helpful with valuable step by step instructions. Excellent instruction from associate. Truly satisfied. Thank you for your world class assistance.”
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“I have had Total Defense for approximately 3 years and am very happy with your product. Not only do I feel safe while on the internet and knowing I'm protected from all viruses but the customer services is outstanding and for that you have my recommendation to my friends and family when asked what I use for my virus protection. Thank you again.”
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“I called Total Defense today regarding my Virus Protection. I was professionally informed that my software had expired. Associate was amazingly helpful with valuable step by step instructions. Excellent instruction from associate. Truly satisfied. Thank you for your world class assistance.”
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“You made it very easy to download software on computer after replacing the hard drive that failed. Thanks for your help. Also, it was great that the phone was answered so fast. Love how the software works keeping my computers safe.”
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“Support was friendly, informative and knowledgeable. The process was easy…great customer service! Now my laptops are protected! I am a returning customer and it good to hear you guys are still maintaining great customer service. Keep up the good work!”
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“Support quickly helped me resolve my technical issue, and even on the weekend. I am an IT industry veteran of 20+ years and we have been using Total Defense on our home PC for years. Is the best internet protection I have found.”
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“The key to good customer service is to meet customers\' expectations. Great customer service means doing that every time a customer reaches out and that\'s what Total Defense did to resolve my issue. I am also pleased with the Total Defense software, great features as well as pricing.”
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“I don't think about the antivirus software which I think means you have a pretty good product. It’s not intrusive, I have no problems with virus\'s so it must be doing its job.”
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“I have used Total Defense for several years and have never been sorry. I would recommend it to anyone especially senior citizens. It is easy to operate and keep my computer up to date and safe for me to use. Thanks.”
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“After using this anti-virus I've never felt so safe. I recommend it's really underrated Anti-Virus software.”
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“Customer service was friendly and knowledgeable and was easily able to quickly lead through the solution to my question and problem. They listened to my issue and took care of all of my questions and issues that I had. ”
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“Great customer service. I was having an issue with my subscription renewal. It was my first time calling the customer service number. I was so relieved, to only have to wait a mere seconds to get a person on the phone. The rep I spoke with was very polite, professional and it what made the experience even better was to hear a friendly voice. From dial to hang, my issue was resolved in 4 minutes. ”
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“My overall experience with Total Defense is excellent. Tech support was especially knowledgeable and handled everything in a professional manner. I am most definitely encouraged to recommend this product to anyone at any time for purchase. ”
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“Support was very helpful in answering my questions and offering a great solution to my Anti-Virus needs. I was looking for a solution to cover 6 computers and I am happy that I was offered the Ultimate internet security product. I have been a long time Total Defense subscriber and am very happy with the products, reliability and customer service. ”
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“I have installed Total Defense Ultimate Internet Security on four Windows notebooks and on three Android smartphones. The problem was that I was not able to see the Android devices in the Dashboard. Customer Support solved in a short time. Now, everything works perfectly and I see all devices both in the dashboard of My Account and in the application. In conclusion, I can say that the product is very good and the assistance to the customer is very valuable. ”
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“Tech support helped to install TD on two laptops and two mobile phones. Great stuff. Nice to have a sense of protection.”
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“I reached out to Customer Service and I was assisted by a Tech who was polite and provided prompt and efficient service. This, and my previous experience with Total Defense customer support, were both highly satisfactory. I add that I am also pleased with the Total Defense anti-virus product and will continue to renew my annual subscription. Please continue to provide a top-quality product and customer service to your consumers. It\'s refreshing. ”
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“I was having trouble with installation on a new device. Support was super helpful! I feel so much better knowing that my family\'s computers are protected. Thank you very much, for making it so easy!! ”
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“Simply state of the art products both when it comes to the extremely attractive GUI, simplicity of use and the performance. Nothing more needs to be said.”
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“My overall experience with Total Defense is excellent. Especially support, very professional and knowledgable of the Premium Internet Security product. I am most definitely encouraged to recommend this product to anyone at any time for purchase. ”
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“Support advised me how to remove annoying and persistent pop ups that had plagued us for a long time. I thought I could do the download by myself, but when I was was unsure of a step, I replied to the download info. They promptly sent me the solution. So nice to have a US based support person who was both kind and patient. Definitely happy with our many years as a Total Defense customer. ”
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“The product is very worthwhile and gives peace of mind knowing that you are fully protected from viruses. The process of reinstalling was handled by the technician who was both cordial and professional. Everything worked out perfectly and I highly recommend their technical team. ”
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“Representative was very helpful and courteous and was very good at walking me thru everything whereas I am not very computer literate. It was a very good experience. I would definitely recommend ...called me back when everything was done. ”
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“Having purchased Total Defense PC Tune Up when I upgraded to a new laptop last year, I've been completely satisfied with the product. The best part, though, came when I had a question about my subscription. The company rep, provided service beyond my expectations. My call was answered promptly and cheerfully, and after I explained my situation, they guided me smoothly through the process I needed to take care of the problem. Five minutes later, I was set to go. What a refreshing way to start my work day! The pleasant, professional service I received has set a positive tone for my morning. I would definitely recommend Total Defense to friends, family, and colleagues. ”
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“I had great customer support when trying to add Total Defense to my new HP laptop. This service is far superior to either Norton or McAfee. I would highly recommend this company for outstanding security protection and service. ”
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“Total Defense has kept my computers from viruses and running well. My experience the Total Defense customer service representative, was actually enjoyable. Definitely a plus to have great customer service people that are pleasant and get the job done efficiently. Would highly recommend this company. ”
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“I received the new version of Total Defense today and downloaded the app with no problems at all, very user friendly as was the previous version. I called total defense for help with the backup portion as I did not want to do a total back up but just certain files. Support listened carefully to my request and guided me "quickly" through the sequence I needed with helpful tips along the way. Very impressive. I do like the Total Defense product and feel safe (as one can) with having the program. I do appreciate talking with a person and to a super technical support professional. Keep up the great customer service and your excellent security product.”
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“Very simple and intuitive product - easy to maintain! Wonderful customer service as well. You do not have to be a tech wiz to figure out - you can set it up to auto-update the virus signatures daily - which is what you want. Thanks!”
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“Normally, I'm not one to fill out online reviews etc, however when exceptional service and courtesy becomes evident I think it is worthwhile to take the time to do so, I recently has cause to contact "Total Defense" customer service and was very impressed with the excellent service I received. I have found "Total Defense" a first class product and most importantly backed up first class staff and service. ”
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“My devices have been well-protected by Total Defense for many years. I recently received support to include protection for my mobile Smartphone. Lori speedily and patiently showed me how to do so and to cancel the trial version that was downloaded as a precautionary measure. Total Defense continues to be my prime support for protection. The quality of service and product is unsurpassed. ”
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“I have been a customer of Total Defense for many years. I am extremely satisfied with the anti virus product and also the customer support. I have always had outstanding support from the customer care team. I have just had the need to contact customer care and as always my query was followed up promptly and efficiently. I cannot speak highly enough of the support I have always received from Total Defense. ”
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“I have used Total Defense since before it was called Total Defense, back when it was called CA. I have also used most of the major antivirus software, like Mcafee and Norton, and Total Defense is superior by far. It has continued to work flawlessly on my various PCs. You never know it's there until it pops up to warn about a threat. Typically the only time I have needed tech support is to take care of licensing issues, at those infrequent times, the support has been excellent, friendly and fast, including this time. I recommend this product every chance I get. ”
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“I love feeling like me and my family are safe when we are on the web today. Nearly everything we do depends on the internet and everyday there are more and more people with only 1 objective and it's to hack into people's lives and try to steal what we have worked for our whole lives. It sickens me to know these people exist but with products like Total Defense Premium I can have that feeling of comfort as me and my family carry on our lives and know we are being protected while on our devices. I recommend any of total defense products, just choose what fits your living situation and budget and they will do the rest! 100% happiness for me and mine!”
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“Total Defense has kept my computers free from viruses and running well. My experience with the Total Defense customer service representative was actually enjoyable. Definitely a plus to have great customer service people that are pleasant and get the job done efficiently. Would highly recommend this company. ”
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“I have been using this program for many years and I'm very happy with it. Any viruses that try to come through get stopped immediately. I had a bit trouble with this year's subscription but Support helped with the process and everything is up and running beautifully.”
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“I had great customer support when trying to add Total Defense to my new laptop. This service is far superior to either Norton or McAfee. I would highly recommend this company for outstanding security protection and service. ”
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“I have been a customer of Total Defense for many years. I am extremely satisfied with the anti virus product and also the customer support. I have always had outstanding support from the customer care team. Thank you once again. ”
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“Excellent customer service - very knowledgeable of the company\'s products and services. We appreciated support being so patient with us. We are not very computer literate. Thank you. ”
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“Support answered my questions and offered to help if I needed any assistance setting up a new Mac with the product. Tech was a pleasure. The Product has been very effective so far. I would recommend to a friend.”
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“Highly recommend Total Defense, have used their products since the mid 2000. Support team has been excellent with instructions and fast response to resolve any issues. ”
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“I was very impressed with the customer service - it was very good on the phone with me - gave the information very quickly. I would buy this software again, take care, be safe. Thanks again. ”
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“Total Defense has been running on my system for over a year with no issues. I have been able to keep the machine problem free and internet safe. ”
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“Love this Product. It is so easy to use and I feel protected. I have already spoken with Tech Support and they are extremely knowledgeable, patient and customer focused. In addition, Tech was very kind, supportive and easy to do business with. Across the board, I give Total Defense Product and wonderful Team a thumbs-up and outstanding rating. I spread the word to my friends...get it, get it, get it. ”
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“Easy to install and product does not require a new installation set up for each yearly renewal. Premium product is very effective and does not slow down the computer.Associates are very professional, knowledgeable and always willing to go the extra mile. ”
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“I use this on all my desktops, laptops, and tablets. Have been using it since it was CA AV. I have never had an issue. Keeps all my systems clean.”
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“I love this app. It's always protecting my phone and internet and on my notebook”
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“So very nice & very powerful internet secuirity app - I like this mobile device app”
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“Total Device has been protecting all of our devices for many years. Not one problem ever. I wouldn't trust any other company with our PCs. I think of TD as Total Peace of Mind.”
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“The representative assisted me with downloading, installing and activating my subscription. He was very patient and accurate in ensuring the process was thoroughly complete. The process was quick, easy, and painless. Definitely would recommend Total Defense to others. ”
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“I called in for help and customer service was able to fix my problem in less than 5 minutes. Their representative took control of my Mac through screen share, they were able to correct the issue with my Mac and download the software quickly.”
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“Tech support was very informative and gave me great suggestions on how to troubleshoot my issue. I was very impressed they offered me to return for additional help. Because of this I will be renewing my new subscription. I am extremely satisfied with the customer service experience. ”
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“The product is very worthwhile and gives peace of mind knowing that you are fully protected from viruses. The process of reinstalling was handled by the technician who was both cordial and professional. Everything worked out perfectly and I highly recommend their technical team. ”
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“Technical agent worked with me on the install and had it working the first time around. Excellent service and knowledge. I would recommend this agent and software to anyone looking for this type of service. Usually this type of experience does not go smoothy with other companies, but this experience was fantastic.”
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“I was having problem installing the anti virus to my computer and I called the help line and was very satisfied with the help that i received.”
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“I contacted tech support today and was immediately connected to a real person! The tech was very polite and helpful. He patiently took the time to work on 2 computers and even called me back. I am very happy with this software (been using for several years) and the awesome customer service!”
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“I must say that I am very very pleased with Total Defense for my Mac. Plus the online support I received from Lori is among the best I have experienced online. Thank You Lori and Thank You Total Defense! ”
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“I have been using your product for about 20 years and I have been totally satisfied. Support and protection have been great.”
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“ I am very happy with this software (been using for several years) and the awesome customer service! I contacted tech support today and was immediately connected to a real person! The tech was very polite and helpful. He patiently took the time to work on 2 computers and even called me back.”
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“You must be protected and secure with the scams that go on today. Lucky I had Total Defense, because they had my back. I would recommend this program to everyone... Thanks. ”
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“Support tech quickly got the mobile app to open up on remoting in and stayed with me as additional questions arose. Glad to be able to use Total Defense in my cell phone now as I wouldn't trust any of the downloadable apps in the Google play store. ”
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“We have had Total Defense on our mobile android devices for almost 3 years, and recently we got messages that our subscription had expired on each device. Tech was very patient and helpful in getting Total Defense activated on our phone, which I had forgotten the pin to access the program. ”
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“Tech support was a tremendous help downloading and setting up the software on my iMac. He was very professional and a pleasure to work with and certainly made the customer service experience a good one to remember. I look forward to using Total Defense for Mac on my computer. Thank you. ”
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“We purchased Total Defense virus protection a few years ago when we purchase a new laptop for our daughter. We have used it ever since. It's easy to renew online and they now have an option that will send you a reminder email and you can pay directly from your visa/debit card from your checking account if you like. We have over 3 computers/tablets and devices with Total Defense on each of them. This also lets you see when updates/defragmentation and scanning for viruses have been completed in each device. It's reasonable and comparable pricing to other virus protection which makes it worth it. Plus you can add a number of electronic devices for the virus protection as most other ones only provide you with it being on one computer. ”
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“A++++, it is working super well. I have three computers connected with it. It scans my computer to check it for virus, It tells me if it found something, my experience is magnificent and my computer is working fast. ”
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“Total Defense has been very helpful with keeping my PC safe from viruses and malware. Support representative was very result oriented. He was helpful, knowledgeable, personable and willing to listen and answer questions. I certainly will recommend your entity to my friends, I want to say thank you very much. I will continue to be a loyal customer. ”
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“Popup said there was a virus threat and breach to computer danger of losing personal information and to call an 800 number to Microsoft. I knew it was fake so tried to escape from it but it wouldn\'t let me. Called Total Defense and support team took care of it. They were very helpful and solved the problem quickly. Total Defense have always done right by us. ”
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“I had trouble updating my anti-virus on my mobile phone. I called the Customer Helpline, they helped me right away. Tech knew exactly what to do, and was both fast and friendly. It was great to speak to a knowledgeable person. ”
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“I received a notice on my PC saying I had a virus to call Microsoft immediately, thought it was probably was a scam, I wanted to be sure, so I called Total Defense. Support was extremely helpful and walked me thru the process of deleting it and also showed me how to clear browsing data in the future, he was extremely knowledgeable and helpful.”
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“Would recommend Total Defense as an outstanding security system. Using Total Defense since 2014, we have had no computer viruses or security problems. Tech support, is excellent in identifying the issues. Clear, understandable and resolved issues quickly, thoroughly and completely. ”
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“The support and assistance was perfect. They offer me a remote session, to solve a problem during the installation. The Customer support specialists are very helpful and fast. Thanks for your help. ”
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“The Total Defense security has been the best, most secure system we have tried. ”
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“Outstanding!!! I have been pleased with all aspects of Total Defense for my personal computers and would highly recommend the product for anyone. Thanks. ”
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“I have been using your product for about 20 years and I am completely satisfied. I have also had friends of my mine switch over to Total Defense throughout the years. Excellent product, thank you! ”
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“Support responded to my inquiry immediately. Manner was pleasant and professional. Promptly identified and resolved the issue and I was left a very satisfied customer! Great product, great price and great customer service!”
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“I needed to install the Essential Anti-Virus program onto my Laptop. Customer Support Specialist was very polite and obviously new the product well so the installation was made easy. Thanks.”
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“I had the pleasure of being assisted by Dan. He is knowledgeable and I rate his performance a perfect 10 out of 10! He made my experience quick and painless. Taking the time to call me back was going above and beyond the expectation and I am sincerely grateful for his expertise and assistance! ”
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“Successfully installed the Total Defense program onto my MacBook and iMac. I was pleased with the customer service. So impressed! This company is so refreshing in their specialized support and professionalism in English… I will recommend them to everyone! Thank you so very much.”
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“I use Total Defense on multiple computers for Antivirus and security protection. Very cost-effective and robust. Thanks!”
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“This is the best internet security in the world. I had Kaspersky and its now the worst ever. I called Total Defense and they answered right away. English speaking agent in America! Agent went out of his way to help me fix a problem I had with g-mail for years! He fixed 4 other issues fast and efficiently. I only wish I had found Total Defense sooner. Best money I ever spent. I am so impressed! This company is so refreshing in their specialized support and professionalism in English… I will recommend them to everyone! Thank you so very much.”
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“Just paid for a renewal of service and technical support went above and beyond for me. Helped me clean all unwanted files and was super friendly. What an amazing support team. Love it!”
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“I had Total Defense for one year and I love it. Thanks Total Defense Team, and have a great day. A Happy Customer. Good Customer Service. ”
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“I had a problem running PC Tune-up after scanning and called for help. The rep identified the problem immediately and was able to correct it. He also showed me how to correct this problem myself if it occurs in the future. He was extremely helpful and knowledgeable and everything is now working fine. I was very pleased with the results of this call.”
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“Support Rep was kind and knowledgeable. He helped me to resolve the issue regarding installing the Total Defense antivirus software on my Mac in a timely manner. Also, I waited only a few minutes to get the representative on the line and they solved the issue in 15 minutes remotely.”
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“Antivirus program - I had gotten the help I needed and yes, would recommend it to a friend and I thank you. Your person I talked with was quite helpful. I am good for one year and will renew my subscription again when it is time.”
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“I had an old laptop that I wanted to add my protection to. Your rep was extremely helpful. I have had Kaspersky in the past but their service was horrible and the support was non-existent. When I called Total Defense there was no waiting on hold. I will definitely recommend Total Defense to my friends.”
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“Support team member was great. He addressed all of my issues and truly was a delight. In fact, this is a great product for the price. Cannot go wrong as it covers my entire family. Keep it up. Thanks a lot Total Defense.”
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“Tech support assisted me in locating and installing my Total Defense software in a very professional and friendly manner. I would recommend Total Defense to anyone desiring computer defense software. I have used Total Defense on my laptop for many years and have yet to be bothered with virus or malware problems.”
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“I had an issue with my computer and they were easily able to fix issue less than 10 minutes. They were able to handle the issue from their computer screen. Customer service was excellent and able to help with the process. I would and will recommend in the future.”
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“Customer service at its best, I am very pleased with your product and the support offered. Service rep was courteous and helpful. Will keep using and renew again next year. Would definitely recommend your product to friends and family, co-workers.”
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“Great technical support received. They assisted me with renewing my Premium subscription for 2 years at a great rate and installed the latest version of the product. Technician was very patient with me since I am not very good with computers and guided me through all of the steps. ”
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“Thanks to Support for assisting me to download my program. I look forward to 2 years of protection. YOU ROCK. I was able to connect without any problems. My hold time also was not very long. I look forward to an excellent experience.”
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“Great technical support received. Assisted me with renewing my Premium subscription for 2 years at a great rate. Then he installed the latest version of the product. He was very patient with me since I am not very good with computers and guided me through all of the steps. Great customer support.”
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“I have used total defense for a few years now. Just had a glitch in my auto renewal as my debit card number changed but I never updated it. Called customer service because Iam technically unsavvy. I was walked through the process, eventually connecting remotely to complete my renewal. Excellent customer service! I like dealing with this company very much!!”
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“Love these guys!! Great product and phenomenal support.”
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“I have been a member for a few years now. Every time I call the agents are very pleasant and knowledgeable. This time was no different. He was very helpful and solved my problems quickly. I have and will continue to refer my friends to you.”
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“Very pleased with tech support service was great, resolved price issue to my complete satisfaction and also removed me from automatic renewal. Support was very efficient and knowledgeable. They renewed antivirus protection and also answered my questions. ”
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“Been using for 6 years and is great! The customer service is top notch as well!!”
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“Support is excellent.”
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“Needed help from a tech only took a few seconds to solve my problem. Great Service thanks!”
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“I have enjoyed using Total Defense PC Tune-Up. I have used it regularly for a few years. I always felt my computer is working smoothly and have not experienced crashes since using the product. I recently called to have it installed on a new computer and the technician was helpful, found my account, and installed Tune-Up for me quickly.”
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“Very satisfied. Would highly recommend it to all my friends. My computer is running much faster. I know I can dial the phone and talk to a live person to solve any problem I may have. Thanks Total Defense. ”
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“Tech support quickly got the mobile app to open up on remoting in and stayed with me as additional questions arose. Glad to be able to use Total Defense in my cell phone now as I would't trust any of the downloadable apps in the Google play store. ”
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“Great Mobile protection. I was experiencing problems on my phone over the weekend. Thought I had issues but I didn't - thanks to talking to support. They walked me through what I needed to do. Within minutes you guys did a scan. It was good. Thank you for helping me. I will definitely recommend Total Defense to my friends. ”
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“Great Computer Defense I am loving this product. It protects up to five of my devices in my home. We have never had any virus or malware problems since using this product. I am very please to say I am using for my second year and will continue to use and will also suggest to friends and family. ”
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“Total Defense is amazing. I use several of their products and have for years. They have stopped computer issues prior to problems and have been better than their competitors. The best defense on my computers I have used to date, period! I highly recommend their products! ”
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“In this era of online reliance it is important to have a virus software that you trust. TD is such a company - a valuable element of the company is their excellent and readily available tech support team. Recommend this software wholeheartedly! ”
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“Support was extremely helpful online as well via e-mail in resolving my issue with a re-installation on my Mac Computer. He is extremely knowledgeable about the product and the operating systems. I strongly recommend the support team to any of my associates with their issues and I recommend Total Defense for their system protection. ”
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“There have not been any incidents since installing this product on my computer. Protects as promised, and I highly recommend Total Defense over the other leading software that is available. I plan on renewing! ”
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“Great antivirus product. My experience with the Total Defense Antivirus Software has been exceptional on both my kids\' windows laptops. I decided to purchase it and I could not be more pleased with the performance. It does not appear to slow down the laptops speed as other big box antivirus names has in the past. The best feature is the parental controls in my opinion. I can set restrictions on my children\'s laptops and allow certain websites domains like Minecraft for my son. I get automatic email alerts if they try to access social media sites or other non appropriate content based on the age settings or content selection checkbox options. Summary reports also get emailed to me weekly and the automatic antivirus updates are transparent. I would highly recommend Total Defense to my friends and family!! ”
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“Support was great in getting my Mac anti-virus installed. They found the problem and eventually brought protection to my computer. Best part was that he was patient with me. This is my first MAC experience so I wasn't very helpful maneuvering the software or hardware. That wasn't a problem for him and he continued to be patient and pleasant. I would definitely recommend Total Defense Anti-Virus for Mac. ”
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“I have had Total Defense Internet Security for several years and I would recommend it to everyone. It is an easy to use security program and we really like it.”
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“Highly recommend Total Defense. I am convinced it has kept my PC safe on a daily, on a minute-to-minute watch. Thank You ”
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“When you install Total Defense Premium on your laptop, there's no need for other standalone security/anti virus products. Total Defense Premium is a true all-in-one security product that protects your important files with online back-up and guards against viruses, data leaks, phishing, identity lost, and a host of other threats on your PC and smart phone.”
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“The scans run right on time and it runs a scan every time you install a new app on my phone also. I have it connected to my phone also. I do like that if there is any trouble they are right there to help you when you call them. I have told people they need to get Total Defense Internet Security.”
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“Excellent computer security program. Takes great care of my laptop.”
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“TD is such an awesome company! I have been a customer for almost 5 years. Tech Support is to die for! They are friendly, courteous and patient with your problem, no matter how long it takes, they will resolve it. I simply cannot say enough wonderful things about Total Defense. It is the best decision I have ever made for the protection of my computers. I couldn\'t be happier. Thank You Total Defense! ”
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“Never a problem. Very easy to load and use. If tech help is needed they are only a phone call away. Very happy with Total Defense.”
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“Great customer service when you have problems, which is very seldom. I have been using this software since the mid 1990s.”
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“Great Internet Security! Something you can count on! Very satisfied!”
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“When I bought my Windows 10 PC I got Total Defense Internet Security. I am glad I did. It does a wonderful job of protecting my PC without slowing it down. I will definitely be a continuous customer.”
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“Total Defense helped me with my the technical issue and the entire situation was handled very professionally and very efficiently and I recommend them 100%.”
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“I been with Total Defense since they were CA back in 2008. Best investment I made. I haven't had any issues. Customer Service is very helpful and friendly. All my devices have Total Defense on it. Keep up the good work and thank you.”
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“Customer service and tech support were awesome. No hours-long holds or switching to 6 different departments. Quick service, solved the problem within 5 minutes! Also LOVE their PCTuneUp.”
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“Support helped me install this product when I called, they were very kind and patient. I got all the information about the security product settings and the anti theft options. Thank you so much for everything.”
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“Very happy, great mobile security app, keep up the good work. Thanks for your help when I needed it most.”
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“Tech support did a great job getting my Android mobile phone secured. Thank you.”
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“I had another great experience with Total Defense. Total Defense support team has helped me so much working with my mobile phone he helped me get the security on the phone that I needed. They walked me right through everything step-by-step and made everything very easy for me.”
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“If you are updating your internet security software, this is the one I've used and highly recommend.”
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“The greatest of them all... period! I never caught a virus in the 7 years I have been using Total Defense. Their PC Tools can fix up 95% of issues plaguing your computer, Bravo.”
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“I have used Total Defense for many years. I love knowing my computer is secure. When I call customer service the representatives are polite, well spoken, answer all my questions and really help. I highly recommend Total Defense.”
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“I have never had a problem since installing Total Defense on my iMac. The technicians are always very helpful if I have any questions with installations or any other topic. Support was very pleasant and helpful with my last question about renewal and systems running on my computer.”
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“I have had Total Defense as my security suite for several years. They have a great product and their customer service department just helped me successfully resolve some issues I had. I would highly recommend this product and company!”
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“100% satisfied with Total Defense. Highly recommended. Thank you Support for all your help with my PC Tune-Up!”
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“I have had Total Defense for several years and it has protected my computer and the support team has been great helping me. I would recommend this over any other anti virus protection.”
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“I have had total defense security for several years now. After getting a virus on another program. Have never had any issues with viruses since. Great customer service, by phone, email or Facebook message. We plan on continued service with Total Defense Internet Security! Thank you.”
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“Nice interface. The app lock feature is made more secure by using that vey feature to lock all the apps that could be used to uninstall it: settings app, google playstore, app, etc.. That way, no one can simply uninstall it to defeat it.”
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“This is good product protection ”
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“I have been using these products for at least the past 10 years and I have never had a virus on my computer. The anti-virus program does not slow down the system at all. Awesome product and highly recommended. ”
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“The best money I have ever spent best in protection and best in service. When I have a problem I simply pick up the phone, and they can instantly resolve my problem, so far, they have never let me down. Bought thru PC Richard & Son with their tech connect program it's a solid winner, I am very happy Thank You !!”
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“The best money I have ever spent -- best in protection and best in service. When I have a problem I simply pick up the phone, and they can instantly resolve my problem. So far, they have never let me down. Bought thru PC Richard & Son with their tech connect program it's a solid winner, I am very happy. Thank You!”
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“I've had the Total Defense Premium Internet Security program for three years and have found it to be a superior product. Total Defense offers a quality instrument at an affordable price. They do so in a very efficient manner in providing an effective protection program. I would recommend this product to anyone considering it. ”
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“I have used Total Defense for 10 years and it has worked great. A friend said "why do you pay for anti virus, I get it free" a week later she came back and had a virus. That's why. I have referred it to friends and family and I don't usually do that. ”
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“I put this product on different computers and tablets for several years. It's easy to use and understand. Updates consistently to keep up with any new virus and malware. Customer support is always helpful.”
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“I put this product on different computers and tablets for several years. It's easy to use and understand. Updates consistently to keep up with any new virus and malware. Customer support is always helpful.”
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“After trying several different company's protection packages in the past, many had issues that were not easy to resolve easily and quickly, I switched to Total Defense 8 years ago. Since switching to Total Defense I have been totally satisfied with all they offer in the package I purchased. Customer service was outstanding and the very few issues I did have were resolved quickly and efficiently. I have never encountered any issues with my computer's security since coming aboard with Total Defense.”
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“I would recommend Total Defense to protect your computer. I have been a subscriber for 5+ years. It has fully protected my computers, no viruses and their customer service dept. is easy to reach by phone or email and they respond quickly. ”
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“I love the feeling of trust I have, knowing that my PC, laptop, tablet, and phone are all "totally defended" from the potential harm that is out there in the cyber world. It is an extremely user-friendly product, and customer support is beyond wonderful. It is easy to communicate straightaway with help when needed, although I must say the product is so good that I've rarely had to seek any assistance!”
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“I love the feeling of trust I have, knowing that my PC, laptop, tablet, and phone are all "totally defended" from the potential harm that is out there in the cyber world. It is an extremely user-friendly product, and customer support is beyond wonderful. It is easy to communicate straightaway with help when needed, although I must say the product is so good that I've rarely had to seek any assistance!”
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“I have used this program for quite a few years now, it has proven to be worth the money as my system has remained problem free for the duration. The updated program software runs in the background and I like the monthly report that gives me the info for the previous month. The updates come random and are no problem, a little bare on the right hand side tells me the status and goes away quickly when completed. Renewal is flawless as long as you keep the same card number, if it changes you get an email to advise for an update. Installation is simple initially or when you upgrade your hardware, just remember to write down the activation code to save future issues. Would I recommend this program, yes, big time. It has kept my desktop running problem free for stupid stuff and I have piece of mind that if I click on a web site I am being protected against stupid stuff from where ever. Oh, and the program was not forced upon me like others are, it was recommended by a family member as being the best on the market.”
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“I have been using PC Tuneup for several years. It not only cleans up the computer, but it checks for updates on programs as well. Fabulous software! I use it on all my computers. Easy to run. I totally trust it!”
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“I like the virus scan, it is fast. The clean up feature I like. The product is excellent. The features are easy to use. ”
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“I like the virus scan, it is fast. The clean up feature I like. The product is excellent. The features are easy to use. ”
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“Most excellent virus protection.”
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“I found the product has great backup support. During a brief power surge, I was able to keep my work. With the other product I had, I lost most of my work. Keep up the good work!!!!”
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“Your Ultimate product was very easy to install and has been working great on my laptop and android tablet.”
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“Your Unlimited product was very easy to install and has been working great on my laptop and android tablet.”
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“Lightweight and easy! This works great. It was easy to set up and activate. The best part is my computer hasn't slowed down a bit. Other Internet security products I've had in the past would slow down my computer, but mine's running just the same as ever.”
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“Solid Software Installation was easy. I have been used it for 4+ months and found no issues at all. The product did everything for my computer and is taken very little CPU time. I had used Norton Internet Security and McAfee Total Protection before and both products consumed fair amount of CPU. I am very happy with this product.”
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“Great Security Suite Includes online backup and pc tune-up. Also includes mobile security.”
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“Total Defense is very easy-to-use. It protects all my devices, including my desktop, laptop and tablet. Protects from basically all online threats like viruses, ransomware, malware & spyware. Can rescue lost files, and repair data corruption. Excellent all-in-one antivirus software.”
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“Good product at a good price What's good is it covers tablets, PCs, phones. Also has online backups and mobile security features too, so plenty of value for money. Works well and gets the job done! This download version is even better because you can just download it after buying instead of waiting for a delivery to arrive. ”
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“The product runs with much less overhead compared to other antivirus programs. This product protects my computers in a very behind-the-scenes manner. When some malicious software attempts to intrude, a warning is immediate. ”
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“Program is easy to navigate and allows for security for multiple devices. Price is competitive and it doesn't bother me with constant messages on products. Offers good technical support. Dashboard is easy to read. ”
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“Good Product for Internet Protection. Easy to install and has got most decent protection feature set embedded into the product. ”
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“Solid Software Protects my computer very well without any resource hogging.”
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“A great Internet security suite for PC users Great parental controls, well-integrated 10 GB online backup "set it and forget it," good antivirus performance, low cost, can use on 5 devices.”
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“Great all-in-one-security app! Total Defense is an advanced all-in-one Internet security suite. It provides you 360 degree protection, including antivirus, firewall, anti-spam and privacy controls, etc. These technologies work together to make your visits to various social sites much safer. Total Defense has been independently tested by many labs and showed not only good performance but also excellent usability. Total Defense is an ideal Internet security suite for personal and family use. Unlike other security suites, it doesn't slow your computer while protecting against unknown and known malware. In short, it is an excellent one-stop package to cope with all potential risks from the Internet.”
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“If you want a nice defense on your brand new computer, then pick this up it's great for the price. ”
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“Great Product Easy to install!”
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“Very good IMO Does what it's supposed to. Easy to use and install to your computer. Easily customize your scans and dates. ”
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“Great Product Very easy to set up and use didn't slow my laptop down like Norton did”
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“I really like this antivirus program. It simply does its job. It doesn't slow down my computer at all and it was very easy to install. I used to have McAfee and it slowed down my computer a ton. You can scan files for viruses and it will find viruses even if you don't scan the computer for viruses. So far, I have not gotten any infections on my computer. I recommend this product for anyone looking for a great, simple to use, antivirus program.”
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“Fast effective PC tune-up. Fixes problems fast.”
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“Can't go wrong with this one, impressive capabilities and easy-to-use.”
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“The program ran very quickly. It found free space by optimizing my drive. This is an excellent program.”
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“Very easy to use and produces excellent results. I depend on it to keep my PC in good shape.”
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“This is the easiest way I've found to improve the performance of my computer with the touch of a button.”
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“Really like the App Lock feature, I feel secure about my personal info.”
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“Wow, remotely locate, lock, wipe or send a message to my phone.”
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“Ease to use. Has zero impact on my battery life.”
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“Easy installation, did not slow down the computer and scanning was super fast. Feel better having protection from all the new ransomware and viruses going around.”
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“I have installed it on my MacBook and it works great. I do not see any speed or performance degradation. I think this product works just as great as any other big name products.”
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“Easy set up, then it was hands off. Runs great, keeps you safe, you don't even know it's there. ”
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“Lightweight and easy! This works great. It was easy to set up and activate. The best part is my computer hasn't slowed down a bit. Other Internet security products I've had in the past would slow down my computer, but mine's running just the same as ever.”
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“Solid Software Installation was easy. I have been used it for 4+ months and found no issues at all. The product did everything for my computer and is taken very little CPU time. I had used Norton Internet Security and McAfee Total Protection before and both products consumed fair amount of CPU. I am very happy with this product.”
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“Great Security Suite Includes online backup. Includes mobile security. Unlimited devices, so don't have to worry about seats”
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“Total Defense is very easy-to-use. It protects all my devices, including my desktop, laptop and tablet. Protects from basically all online threats like viruses, ransomware, malware & spyware. Can rescue lost files, and repair data corruption. Excellent all-in-one antivirus software.”
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Privacy Policy Updates

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  • What information we collect and why we collect it.
  • How we use information.
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We strive to make this policy simple to read and understand. Please read and review the policy here: https://www.opentext.com/about/privacy

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