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Let’s talk about online scams. They're everywhere, and they're getting smarter every day. From fake "urgent" emails to convincing calls from people pretending to be the IRS or your bank, these criminals are targeting everyone—yes, even the most tech-savvy among us.

The good news is that avoiding these traps doesn't require a computer science degree. You just need to build a defensive mindset. By learning to recognize the common tactics that scammers use, you can protect yourself and your loved ones from losing money, data, and peace of mind.

How Scammers Play Mind Games

Online scams almost always rely on two things: urgency and emotion.

• The Urgency Trap: Scammers create a false sense of emergency to make you panic and act without thinking. You might get a message saying your account will be suspended in 30 minutes, or a package will be returned immediately if you don't click a link. This rush prevents you from taking a moment to verify the sender.
• The Emotional Hook: They might appeal to your fear ("The police are coming to arrest you for unpaid taxes!"), your greed ("You've won a million dollars, just pay the processing fee!"), or your helpfulness ("Your grandchild is in jail and needs bail money!"). Once they hook your emotion, they bypass your logic.

Your Scammer-Busting Toolkit: Key Steps to Follow

Use these active steps every time you encounter a suspicious message, email, or call:

1. Always Verify the Sender

Never trust the name or logo alone. Scammers easily copy these.

• For Emails: Look closely at the sender’s actual email address. Does it perfectly match the company's official domain (e.g., @amazon.com)? If it’s from "[email protected]" or has an extra hyphen, delete it immediately.
• For Calls: If someone calls claiming to be from a government agency (like the IRS or police) or your bank and demands money or information, hang up. Legitimate organizations do not call or email demanding immediate payment or threatening arrest. If you suspect the call might be real, find the official phone number for that company or agency and call them back directly.

2. Slow Down and Inspect Links

Scams are built around making you click a dangerous link.

• Hover, Don't Click: Before clicking any link in an email or text message, hover your mouse pointer over it (or press and hold on your phone). A small box will appear showing the true destination URL. If the URL doesn't match the company that supposedly sent the message, it's a scam.
• Go Directly: If you get an email about a problem with your account (like Netflix or PayPal), don't click the link. Instead, open your browser, type the company's official address yourself, and log in. If there's a real problem, you'll see a notification there.

3. Never Share Your Secret Keys

Your sensitive information is your digital cash. Treat it that way.

• Passwords and Codes: Never give out your password, bank PIN, or especially your Multi-Factor Authentication (MFA) codes. If you get a prompt for an MFA code you didn't trigger, it means someone is trying to break into your account. Do not give them the code.
• Payment Methods: Be extremely skeptical of any message that asks you to pay a fine or fee using gift cards, wire transfers, or cryptocurrency. These are the payment methods of choice for criminals because they are nearly impossible to trace or recover.

By adopting a skeptical mindset and taking a moment to inspect every unexpected contact, you stop the scammer’s tactics dead in their tracks. Stay alert, stay safe!

October marks Cybersecurity Awareness Month, a global initiative that encourages individuals and organizations to take proactive steps to protect themselves online. In 2025, the theme is “Building a Cyber Strong America,” a call to action for everyone—from government agencies to private companies and everyday internet users—to strengthen our collective defenses against cyber threats. Cybersecurity isn’t […] Read More»