Leading Internet security software company recognized for outstanding customer service.
Total Defense a leader provider of Internet security software solutions for consumers and small business was presented with a Bronze Stevie® Award in the Customer Service Department of the Year – Computer Software category in the 12th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes seven of the world’s leading business awards programs, also including the prestigious American Business AwardsSM and International Business Awards®.
The awards were presented to honorees during a gala banquet on Friday, February 23 at Caesars Palace in Las Vegas, NV. More than 600 executives from the U.S.A. and several other nations attended.
More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees.
“It’s all about building a long-lasting customer relationship,” stated Larry Guerin, President at Total Defense. “I congratulate our team’s amazing efforts being recognized with the Bronze Stevie® Award. Our support specialists take the time to help educate customers not only about our software but many other computer maintenance and security issues. Total Defense believes customer service is not just fulfilling a support ticket; it’s about the long-term connection to our customers that fulfills our 100% satisfaction guarantee.”
“The Total Defense Customer Support team to continues its remarkable commitment to each customer they interact with every day,” said Larry Guerin, President at Total Defense. “We are honored to have won at the Stevie Awards, and will continue going above and beyond to deliver exceptional customer experience throughout 2018.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About Total Defense
Total Defense has been passionate about protecting consumers and businesses since 1992. Our product isn’t just software, but a commitment to your cybersecurity, from installing the software effectively to helping you with recovery in the highly unlikely event of a breach, we’re here to sweat the small stuff so you don’t sweat at all.
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors and supporters of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Sales Partnerships, Inc. and ValueSelling Associates, Inc.