Archives - Tech Support Scam


Do not give sensitive information in reply to unsolicited calls or emails

Chances are, you wouldn’t give someone your Social Security number or address to a stranger who asked for it on the street. Likewise, you shouldn’t hand it over to someone who calls purporting to be a tech support specialist (a common scam) or in an email saying you’ve won a prize and need to fill in […]

Be careful with whom you share remote computer control

Remote computer control can be useful when troubleshooting if you need someone else to view what’s on your computer. However, when you share that control they’ll have full access to everything on your computer. Only give control to people you can trust. Also, make sure you’re aware of how to instantly cancel the remote control, […]

Look out for fake antivirus solutions

Antivirus software is a valuable tool if it’s from a legitimate vendor. There are a lot of fake AV solutions out there that assertively try to get you to install them so that they can collect your information. Only purchase Antivirus software from trusted vendors like Total Defense.

Disregard security “alerts” in pop-up ads

Some websites feature insistent advertising and tracking mechanisms. It’s common to see ads for free antivirus software and system scans, as well as warnings that your device has been compromised and requires immediate action, like calling a certain number. These schemes are regularly scams and should be disregarded.

Beware of scareware

Halloween may be long over, but scammers are always up to their old tricks. Scareware, as the name might suggest, is designed to scare users into navigating to malicious websites. Scareware convinces you to download software that you don’t need, promising that it’ll fix a virus you don’t have. Some scams even say your job, […]

5 tips for avoiding online identity theft

We’ve all heard about identity theft. But does it ever actually happen? The answer, unfortunately, is yes. The Federal Trade Commission received nearly 2.1 million identity theft claims in 2020, roughly twice the amount it received the year prior. The scammers are out there. With a little due diligence, you can keep your identity safe […]