Archives - Tech Support Scam


Don’t engage with unsolicited tech support calls: How to spot the scam and protect your device

A random caller says your computer has a virus. A pop-up says your device is infected and tells you to call a support number. A “technician” offers to fix everything if you just grant remote access and pay a fee. That is the classic tech support scam — and it is still catching people off […]

How the “fake refund” tech support scam works and how to protect yourself

Imagine getting a call or email from what appears to be a tech support company offering you a refund for services you previously paid for. Sounds like a nice surprise, right? Don’t fall for it. The “fake refund” scam is one of the most devious tricks in a cybercriminal’s playbook—and it’s costing victims billions. How […]

How to spot, stop, and report online scams impacting older adults

Older adults get targeted online for a simple reason: scammers assume they have savings, good credit, and a trusting nature. Add realistic AI voices, look‑alike websites, and “official” emails, and you get constant fraud attempts aimed at people 60+. The stakes are real. The FBI’s 2024 Internet Crime Report summary says people over 60 reported […]

What are the latest imposter scams and how to spot them

Imposter scams are everywhere right now—and they’re getting smarter. These scams work because criminals pretend to be someone you trust, then pressure you to act fast. With AI tools making fake voices, emails, and texts more convincing, it’s harder than ever to tell what’s real. The good news? Once you know the patterns, imposter scams […]

Holiday alert: gift card scams are on the rise—how to spot and avoid them

Gift cards are a holiday staple—they’re easy to buy, easy to wrap, and always the perfect fit. But this year, they are also a top target for fraudsters. Why? Because gift cards are essentially untraceable cash. Once you load money onto them, it’s almost impossible to get it back, and criminals know this. This holiday […]

Is that email legit? how to spot a phish and what to do next

We’ve all been there: an email pops into your inbox that looks almost right. Maybe it’s from your bank, or a shipping company, or even a friend. But something feels… off. Your gut instinct might be telling you, “Hey, this could be a phish!” And guess what? Your gut is usually right! Phishing is one […]