In this scam, the criminal contacts the victim offering a refund for tech support services previously rendered. The criminal requests access to the victim’s device and instructs the victim to login to their online bank account to process a refund. As a result, the criminal gains control of the victim’s device and bank account. Consider […]

For older adults being online lets them stay abreast of current events, connect with friends and family, shop, manage finances, play games, and anything else you can think of. But just as you fasten your seat belt before driving, take precautions before using the Internet to be sure you are safe and secure. The FTC […]

Having a technical issue with an application or device? Consider going to the vendor’s official site or a reputable forum to get help. Don’t call support numbers that show up in browser ads or interact with unverified social media accounts claiming to offer technical support, as these channels can put your data at risk. See […]

You’re just about to put the final strokes on your project when suddenly an error message pops up. There might even be a number for you to call in order to fix the issue. Tech support scammers want you to believe you have a severe problem with your computer, like a virus. These scammers want […]

Chances are that when you need technical support, you’ll reach out to the company – not the other way around. The latter situation is common with many scams, though. Someone will call or email you and ask you to take a few (likely compromising) steps, such as revealing your Social Security number or account login […]

Some websites features aggressive advertising and tracking mechanisms. It’s common to see ads for free antivirus software and system scans, as well as warnings that your device has been compromised and requires immediate action, like calling a certain number. These schemes are invariably scams and should be ignored.