03.01.22

Total Defense Wins 2022 Stevie Award for Customer Service

2022 Stevie Awards

Total Defense wins Bronze for Customer Service Department of the Year at 2022 Stevie® Awards.

Total Defense a leader provider of Internet security software solutions for consumers and small business was presented with a Stevie® Award in the Customer Service Department of the Year – Computer Software category in the 16th annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.  The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

Winners will be recognized during a virtual awards ceremony on May 11.

More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized judging committees.

“I want to acknowledge our customer support team’s outstanding efforts for being honored again this year with the Stevie Award for delivering a true customer-first support experience” stated Larry Guerin, General Manager at Total Defense. “Our customer service team continues its mission to help and protect every customer they greet each day, exceeding customer expectations that guarantees they receive phenomenal customer support from Total Defense.”

“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards president Maggie Gallagher Miller.  “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.  We look forward to recognizing them on May 11.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales

About Total Defense

Total Defense has been passionate about protecting consumers and businesses since 1992. Our product isn’t just software, but a commitment to your cybersecurity, from installing the software effectively to helping you with recovery in the highly unlikely event of a breach; we’re here to sweat the small stuff so you don’t sweat at all. Total Defense™ an OpenText™ company.

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.