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Total Defense wins Silver for Customer Service Department of the Year at 2021 Stevie® Awards.
Total Defense a leader provider of Internet security software solutions for consumers and small business was presented with the Silver Stevie® Award in the Customer Service Department of the Year – Computer Software category at the 15th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. Winners will be recognized during a virtual awards ceremony on April 14.
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year’s competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including categories to recognize new products and services, solution providers, and organizations’ and individuals’ response to the COVID-19 pandemic.
“I want to congratulate our support team’s phenomenal efforts and again being acknowledged this year with the Stevie Award for providing best-in-class customer service” stated Larry Guerin, General Manager at Total Defense. “Our customer service team continues its mission to help and protect every customer they greet each day, meeting and exceeding customer expectations that guarantees they receive an incomparable customer-first experience from Total Defense.”
“In the toughest working environment in memory for most organizations, 2021 Stevie Award winners still found ways to innovate, grow sales, please their customers, and secure new business,” said Stevie Awards president Maggie Gallagher. “The judges have recognized and rewarded this, and we join them in applauding this year’s winners for their continued success. We look forward to recognizing them on April 14.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.
About Total Defense
Total Defense has been passionate about protecting consumers and businesses since 1992. Our product isn’t just software, but a commitment to your cybersecurity, from installing the software effectively to helping you with recovery in the highly unlikely event of a breach; we’re here to sweat the small stuff so you don’t sweat at all.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.