Total Defense wins Silver for Customer Service Department of the Year at the 2020 Stevie® Awards.
Total Defense a leader provider of Internet security software solutions for consumers and small business was presented with a Silver Stevie® Award in the Customer Service Department of the Year – Computer Software category in the 14th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The awards were presented to honorees during a gala banquet on Friday, February 28 at Caesars Palace in Las Vegas, NV. More than 600 executives from the U.S.A. and several other nations attended.
The Total Defense Support Team was recognized as the Silver Award Winner for the 2020 Customer Service Department of the Year category.
More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.
“I want to applaud our support team’s phenomenal work being recognized again this year with the Stevie Award for delivering best-in-class customer service” stated Larry Guerin, General Manager at Total Defense. “Our customer service team continues its mission to help and protect every customer they greet each day, going above and beyond customer expectations to build a trusting relationship that guarantees they receive an unsurpassed customer experience from Total Defense.”
“Stevie Award winners from around the world should be very proud of their achievements. The judges were impressed with the vast range of nominations submitted for 2020 and have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards executive chairman, Michael Gallagher.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at https://www.stevieawards.com/sales.
About Total Defense
Total Defense has been passionate about protecting consumers and businesses since 1992. Our product isn’t just software, but a commitment to your cybersecurity, from installing the software effectively to helping you with recovery in the highly unlikely event of a breach; we’re here to sweat the small stuff so you don’t sweat at all.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at https://www.stevieawards.com/.