Total Defense Product Reviews

At Total Defense, customer satisfaction is our ultimate goal.
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4.8 ( 16 Reviews )
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4.9 ( 29 Reviews )
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4.8 ( 11 Reviews )
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Product Reviews
- Sheri L.
Support is excellent.
- Jeff S.
Needed help from a tech only took a few seconds to solve my problem. Great Service thanks!
- Jonathan S.
I have enjoyed using Total Defense PC Tune-Up. I have used it regularly for a few years. I always felt my computer is working smoothly and have not experienced crashes since using the product. I recently called to have it installed on a new computer and the technician was helpful, found my account, and installed Tune-Up for me quickly.
- Patricia F.
Very satisfied. Would highly recommend it to all my friends. My computer is running much faster. I know I can dial the phone and talk to a live person to solve any problem I may have. Thanks Total Defense.
- William M.
Tech support quickly got the mobile app to open up on remoting in and stayed with me as additional questions arose. Glad to be able to use Total Defense in my cell phone now as I would't trust any of the downloadable apps in the Google play store.
- Bruce R.
Great Mobile protection. I was experiencing problems on my phone over the weekend. Thought I had issues but I didn't - thanks to talking to support. They walked me through what I needed to do. Within minutes you guys did a scan. It was good. Thank you for helping me. I will definitely recommend Total Defense to my friends.
- Angel C.
Great Computer Defense I am loving this product. It protects up to five of my devices in my home. We have never had any virus or malware problems since using this product. I am very please to say I am using for my second year and will continue to use and will also suggest to friends and family.
- Corina B.
Total Defense is amazing. I use several of their products and have for years. They have stopped computer issues prior to problems and have been better than their competitors. The best defense on my computers I have used to date, period! I highly recommend their products!
- Peter S.
In this era of online reliance it is important to have a virus software that you trust. TD is such a company - a valuable element of the company is their excellent and readily available tech support team. Recommend this software wholeheartedly!
- Terrence K.
Support was extremely helpful online as well via e-mail in resolving my issue with a re-installation on my Mac Computer. He is extremely knowledgeable about the product and the operating systems. I strongly recommend the support team to any of my associates with their issues and I recommend Total Defense for their system protection.
- Char N.
There have not been any incidents since installing this product on my computer. Protects as promised, and I highly recommend Total Defense over the other leading software that is available. I plan on renewing!
- Brian M.
Great antivirus product. My experience with the Total Defense Antivirus Software has been exceptional on both my kids\' windows laptops. I decided to purchase it and I could not be more pleased with the performance. It does not appear to slow down the laptops speed as other big box antivirus names has in the past. The best feature is the parental controls in my opinion. I can set restrictions on my children\'s laptops and allow certain websites domains like Minecraft for my son. I get automatic email alerts if they try to access social media sites or other non appropriate content based on the age settings or content selection checkbox options. Summary reports also get emailed to me weekly and the automatic antivirus updates are transparent. I would highly recommend Total Defense to my friends and family!!
- Pat D.
Support was great in getting my Mac anti-virus installed. They found the problem and eventually brought protection to my computer. Best part was that he was patient with me. This is my first MAC experience so I wasn't very helpful maneuvering the software or hardware. That wasn't a problem for him and he continued to be patient and pleasant. I would definitely recommend Total Defense Anti-Virus for Mac.
- Melissa H.
I have had Total Defense Internet Security for several years and I would recommend it to everyone. It is an easy to use security program and we really like it.
- Daniel P.
Highly recommend Total Defense. I am convinced it has kept my PC safe on a daily, on a minute-to-minute watch. Thank You
- Vaibhava J.
When you install Total Defense Premium on your laptop, there's no need for other standalone security/anti virus products. Total Defense Premium is a true all-in-one security product that protects your important files with online back-up and guards against viruses, data leaks, phishing, identity lost, and a host of other threats on your PC and smart phone.
- April R.
The scans run right on time and it runs a scan every time you install a new app on my phone also. I have it connected to my phone also. I do like that if there is any trouble they are right there to help you when you call them. I have told people they need to get Total Defense Internet Security.
- Joe D.
Excellent computer security program. Takes great care of my laptop.
- Rosemary J.
TD is such an awesome company! I have been a customer for almost 5 years. Tech Support is to die for! They are friendly, courteous and patient with your problem, no matter how long it takes, they will resolve it. I simply cannot say enough wonderful things about Total Defense. It is the best decision I have ever made for the protection of my computers. I couldn\'t be happier. Thank You Total Defense!
- Bryant S.
Never a problem. Very easy to load and use. If tech help is needed they are only a phone call away. Very happy with Total Defense.
- Lucas M.
Great customer service when you have problems, which is very seldom. I have been using this software since the mid 1990s.
- Maria E.
Great Internet Security! Something you can count on! Very satisfied!
- John T.
When I bought my Windows 10 PC I got Total Defense Internet Security. I am glad I did. It does a wonderful job of protecting my PC without slowing it down. I will definitely be a continuous customer.
- Jordan T.
Total Defense helped me with my the technical issue and the entire situation was handled very professionally and very efficiently and I recommend them 100%.
- Shariba K.
I been with Total Defense since they were CA back in 2008. Best investment I made. I haven't had any issues. Customer Service is very helpful and friendly. All my devices have Total Defense on it. Keep up the good work and thank you.
- Pamela A.
Customer service and tech support were awesome. No hours-long holds or switching to 6 different departments. Quick service, solved the problem within 5 minutes! Also LOVE their PCTuneUp.
- Claudia B.
Support helped me install this product when I called, they were very kind and patient. I got all the information about the security product settings and the anti theft options. Thank you so much for everything.
- Vito T.
Very happy, great mobile security app, keep up the good work. Thanks for your help when I needed it most.
- David E.
Tech support did a great job getting my Android mobile phone secured. Thank you.
- Patricia H.
I had another great experience with Total Defense. Total Defense support team has helped me so much working with my mobile phone he helped me get the security on the phone that I needed. They walked me right through everything step-by-step and made everything very easy for me.
- Mike W.
If you are updating your internet security software, this is the one I've used and highly recommend.
- Mike P.
The greatest of them all... period! I never caught a virus in the 7 years I have been using Total Defense. Their PC Tools can fix up 95% of issues plaguing your computer, Bravo.
- Diana B.
I have used Total Defense for many years. I love knowing my computer is secure. When I call customer service the representatives are polite, well spoken, answer all my questions and really help. I highly recommend Total Defense.
- Dennis W.
I have never had a problem since installing Total Defense on my iMac. The technicians are always very helpful if I have any questions with installations or any other topic. Support was very pleasant and helpful with my last question about renewal and systems running on my computer.
- Marie T.
I have had Total Defense as my security suite for several years. They have a great product and their customer service department just helped me successfully resolve some issues I had. I would highly recommend this product and company!
- Tom G.
100% satisfied with Total Defense. Highly recommended. Thank you Support for all your help with my PC Tune-Up!
- Elaine L.
I have had Total Defense for several years and it has protected my computer and the support team has been great helping me. I would recommend this over any other anti virus protection.
- Linda W.
I have had total defense security for several years now. After getting a virus on another program. Have never had any issues with viruses since. Great customer service, by phone, email or Facebook message. We plan on continued service with Total Defense Internet Security! Thank you.
- Marcus M.
Nice interface. The app lock feature is made more secure by using that vey feature to lock all the apps that could be used to uninstall it: settings app, google playstore, app, etc.. That way, no one can simply uninstall it to defeat it.
- Amaury T.
This is good product protection
- Joe Z.
I have been using these products for at least the past 10 years and I have never had a virus on my computer. The anti-virus program does not slow down the system at all. Awesome product and highly recommended.
- Kennedy S.
The best money I have ever spent best in protection and best in service. When I have a problem I simply pick up the phone, and they can instantly resolve my problem, so far, they have never let me down. Bought thru PC Richard & Son with their tech connect program it's a solid winner, I am very happy Thank You !!
- Kennedy S.
The best money I have ever spent -- best in protection and best in service. When I have a problem I simply pick up the phone, and they can instantly resolve my problem. So far, they have never let me down. Bought thru PC Richard & Son with their tech connect program it's a solid winner, I am very happy. Thank You!
- James P.
I've had the Total Defense Premium Internet Security program for three years and have found it to be a superior product. Total Defense offers a quality instrument at an affordable price. They do so in a very efficient manner in providing an effective protection program. I would recommend this product to anyone considering it.
- JJ S.
I have used Total Defense for 10 years and it has worked great. A friend said "why do you pay for anti virus, I get it free" a week later she came back and had a virus. That's why. I have referred it to friends and family and I don't usually do that.
- Stepheni H.
I put this product on different computers and tablets for several years. It's easy to use and understand. Updates consistently to keep up with any new virus and malware. Customer support is always helpful.
- Stepheni H.
I put this product on different computers and tablets for several years. It's easy to use and understand. Updates consistently to keep up with any new virus and malware. Customer support is always helpful.
- Gordon S.
After trying several different company's protection packages in the past, many had issues that were not easy to resolve easily and quickly, I switched to Total Defense 8 years ago. Since switching to Total Defense I have been totally satisfied with all they offer in the package I purchased. Customer service was outstanding and the very few issues I did have were resolved quickly and efficiently. I have never encountered any issues with my computer's security since coming aboard with Total Defense.
- Kathleen B.
I would recommend Total Defense to protect your computer. I have been a subscriber for 5+ years. It has fully protected my computers, no viruses and their customer service dept. is easy to reach by phone or email and they respond quickly.
- Leslie K.
I love the feeling of trust I have, knowing that my PC, laptop, tablet, and phone are all "totally defended" from the potential harm that is out there in the cyber world. It is an extremely user-friendly product, and customer support is beyond wonderful. It is easy to communicate straightaway with help when needed, although I must say the product is so good that I've rarely had to seek any assistance!
- Leslie K.
I love the feeling of trust I have, knowing that my PC, laptop, tablet, and phone are all "totally defended" from the potential harm that is out there in the cyber world. It is an extremely user-friendly product, and customer support is beyond wonderful. It is easy to communicate straightaway with help when needed, although I must say the product is so good that I've rarely had to seek any assistance!
- Laurence J.
I have used this program for quite a few years now, it has proven to be worth the money as my system has remained problem free for the duration. The updated program software runs in the background and I like the monthly report that gives me the info for the previous month. The updates come random and are no problem, a little bare on the right hand side tells me the status and goes away quickly when completed. Renewal is flawless as long as you keep the same card number, if it changes you get an email to advise for an update. Installation is simple initially or when you upgrade your hardware, just remember to write down the activation code to save future issues. Would I recommend this program, yes, big time. It has kept my desktop running problem free for stupid stuff and I have piece of mind that if I click on a web site I am being protected against stupid stuff from where ever. Oh, and the program was not forced upon me like others are, it was recommended by a family member as being the best on the market.
- Hutch H.
I have been using PC Tuneup for several years. It not only cleans up the computer, but it checks for updates on programs as well. Fabulous software! I use it on all my computers. Easy to run. I totally trust it!
- Bernard L.
I like the virus scan, it is fast. The clean up feature I like. The product is excellent. The features are easy to use.
- Bernard L.
I like the virus scan, it is fast. The clean up feature I like. The product is excellent. The features are easy to use.
- Steve B.
Most excellent virus protection.
- Annette R.
I found the product has great backup support. During a brief power surge, I was able to keep my work. With the other product I had, I lost most of my work. Keep up the good work!!!!
- Anna P.
Your Ultimate product was very easy to install and has been working great on my laptop and android tablet.
- Anna P.
Your Unlimited product was very easy to install and has been working great on my laptop and android tablet.
- Jerry C.
Lightweight and easy! This works great. It was easy to set up and activate. The best part is my computer hasn't slowed down a bit. Other Internet security products I've had in the past would slow down my computer, but mine's running just the same as ever.
- Hui-Hua C.
Solid Software Installation was easy. I have been used it for 4+ months and found no issues at all. The product did everything for my computer and is taken very little CPU time. I had used Norton Internet Security and McAfee Total Protection before and both products consumed fair amount of CPU. I am very happy with this product.
- Jesse P.
Great Security Suite Includes online backup and pc tune-up. Also includes mobile security.
- Jorge V.
Total Defense is very easy-to-use. It protects all my devices, including my desktop, laptop and tablet. Protects from basically all online threats like viruses, ransomware, malware & spyware. Can rescue lost files, and repair data corruption. Excellent all-in-one antivirus software.
- Nakul D.
Good product at a good price What's good is it covers tablets, PCs, phones. Also has online backups and mobile security features too, so plenty of value for money. Works well and gets the job done! This download version is even better because you can just download it after buying instead of waiting for a delivery to arrive.
- Paul J.
The product runs with much less overhead compared to other antivirus programs. This product protects my computers in a very behind-the-scenes manner. When some malicious software attempts to intrude, a warning is immediate.
- David E.
Program is easy to navigate and allows for security for multiple devices. Price is competitive and it doesn't bother me with constant messages on products. Offers good technical support. Dashboard is easy to read.
- Neelima J.
Good Product for Internet Protection. Easy to install and has got most decent protection feature set embedded into the product.
- Igor K.
Solid Software Protects my computer very well without any resource hogging.
- Isadora L.
A great Internet security suite for PC users Great parental controls, well-integrated 10 GB online backup "set it and forget it," good antivirus performance, low cost, can use on 5 devices.
- Richard T.
Great all-in-one-security app! Total Defense is an advanced all-in-one Internet security suite. It provides you 360 degree protection, including antivirus, firewall, anti-spam and privacy controls, etc. These technologies work together to make your visits to various social sites much safer. Total Defense has been independently tested by many labs and showed not only good performance but also excellent usability. Total Defense is an ideal Internet security suite for personal and family use. Unlike other security suites, it doesn't slow your computer while protecting against unknown and known malware. In short, it is an excellent one-stop package to cope with all potential risks from the Internet.
- Kayla S.
If you want a nice defense on your brand new computer, then pick this up it's great for the price.
- Stephanie G.
Great Product Easy to install!
- Shoko O.
Very good IMO Does what it's supposed to. Easy to use and install to your computer. Easily customize your scans and dates.
- Dom E.
Great Product Very easy to set up and use didn't slow my laptop down like Norton did
- Jeffrey R.
I really like this antivirus program. It simply does its job. It doesn't slow down my computer at all and it was very easy to install. I used to have McAfee and it slowed down my computer a ton. You can scan files for viruses and it will find viruses even if you don't scan the computer for viruses. So far, I have not gotten any infections on my computer. I recommend this product for anyone looking for a great, simple to use, antivirus program.
- Teresa C.
Fast effective PC tune-up. Fixes problems fast.
- Vincent P.
Can't go wrong with this one, impressive capabilities and easy-to-use.
- Owen M.
The program ran very quickly. It found free space by optimizing my drive. This is an excellent program.
- Ronda M.
Very easy to use and produces excellent results. I depend on it to keep my PC in good shape.
- Artie M.
This is the easiest way I've found to improve the performance of my computer with the touch of a button.
- Deirdre R.
Really like the App Lock feature, I feel secure about my personal info.
- Lonny M.
Wow, remotely locate, lock, wipe or send a message to my phone.
- Richard B.
Ease to use. Has zero impact on my battery life.
- Wayne F.
Easy installation, did not slow down the computer and scanning was super fast. Feel better having protection from all the new ransomware and viruses going around.
- Jared D.
I have installed it on my MacBook and it works great. I do not see any speed or performance degradation. I think this product works just as great as any other big name products.
- Matthew R.
Easy set up, then it was hands off. Runs great, keeps you safe, you don't even know it's there.
- Jerry C.
Lightweight and easy! This works great. It was easy to set up and activate. The best part is my computer hasn't slowed down a bit. Other Internet security products I've had in the past would slow down my computer, but mine's running just the same as ever.
- Hui-Hua C.
Solid Software Installation was easy. I have been used it for 4+ months and found no issues at all. The product did everything for my computer and is taken very little CPU time. I had used Norton Internet Security and McAfee Total Protection before and both products consumed fair amount of CPU. I am very happy with this product.
- Jesse P.
Great Security Suite Includes online backup. Includes mobile security. Unlimited devices, so don't have to worry about seats
- Jorge V.
Total Defense is very easy-to-use. It protects all my devices, including my desktop, laptop and tablet. Protects from basically all online threats like viruses, ransomware, malware & spyware. Can rescue lost files, and repair data corruption. Excellent all-in-one antivirus software.
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