 At Total Defense, our commitment to our customers is the driving force behind everything we do. In addition to all of the customer service functions offered by competitive companies, at Total Defense, you will be assigned your own Security Specialist. Total Defense is the only internet security company that provides a trained, dedicated, knowledgeable single point of contact, whose job is to assist, guide and keep you informed about the best way to protect your most critical asset, your data.
Your Security Specialist has received over 500 hours of certified training in cloud security services and receives daily updates on the latest security threats from our Threat Research department. A Security Specialist is an additional layer of service and support that is trained to advise you in this new era of cybercrime. Our Security Specialists are dedicated to both customers and partners based on customer location. | Your Security Specialist Can: - Provide you with the highest levels of personal service in the industry
- Provide the latest information on any current threats
- Design a mobile, cloud email and web, or endpoint solution customized to meet the needs of your business
- Provide full security assessments as well as demo’s and trials of our solutions
- Help select the right channel partner for your specific needs
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| Territory | Security Specialist | Territory | Security Specialist |
| New York, New Jersey | (631) 416-5014 | Minnesota, Louisiana, Wisconsin, Missouri, Iowa, Mississippi | (631) 416-5039 |
| Quebec (CA), Ontario (CA) | (631) 416-5018 | Texas, Arkansas, Nebraska, Oklahoma, North Dakota, South Dakota, Manitoba (CA) | (631) 416-5036 |
| Michigan, North Carolina, Virginia, Indiana | (631) 416-5020 | Ohio, Massachusetts, Maryland, Kentucky, West Virginia, Vermont, Delaware, DC, Nova Scotia (CA), New Brunswick (CA), Newfoundland (CA), Nunavut (CA) | (631) 416-5039 |
| Washington, Oregon, Colorado, Arizona, Montana, Utah, New Mexico, Wyoming, Idaho, Alberta (CA) | (631) 416-5099 | Florida, Latin America, Georgia, South Carolina | (631) 416-5046 |
| Pennsylvania, Connecticut, Maine, New Hampshire, Rhode Island | (631) 416-5033 | California, Nevada, Alaska, Hawaii, Yukon (CA), British Columbia (CA) | (631) 416-5099 |
| Illinois, Kansas, Tennessee, Alabama, Saskatchewan (CA) | (631) 416-5034 | | |