"I'm an MCSE consultant who works with small companies. I can't afford any headaches for my clients," says Parmjit Singh, at BR Systems in Calgary, Alberta. "And I can't afford to work with multiple products to get my goals accomplished. I need one suite of tools that work together and help me keep my customers happy."
The Solution: Total Defense for Endpoint r12
"Total Defense automates the discovery of endpoints for installation and updates. The beauty of it is that through one console, I can help administrate all three modules...the anti-malware, anti-spam and anti-virus software," says Singh. "Every now and then, I'll check to see what kind of viruses and spam Total Defense has caught, and I'll say, 'wow!' Because of Total Defense, our clients rarely see anything. And if something sneaks through, I know that Total Defense will take care of it with an anti-virus update." Singh says he especially appreciates dealing with Total Defense's technical support team: "They're friendly and willing to help out. They return my calls and emails, and make sure the issue is resolved. That's reassuring, especially to a smaller consultant like myself."
"(Total Defense) is friendly and willing to help out. They return my calls and emails, and make sure the issue is resolved. That's reassuring, especially to a smaller consultant like myself."
About BR Systems
Based in Calgary, Alberta, BR Systems has been in business for more than a decade. BR Systems' main focus is to provide IT services to small businesses that cannot justify having full time IT staff onboard. The company has specific expertise in Microsoft products that are used on servers and workstations.