MANAGEMENT TEAM
Total Defense's management team consists of industry veterans with in-depth experience in marketing, selling, developing and building market leading security solutions. The team is comprised of key members that have built the business from the start along with new additions of industry leaders and experts. The management team has the experience to provide the leadership and vision required to succeed in this large, competitive and growing market.
Paul Lipman
Chief Executive Officer
Paul Lipman is the Chief Executive Officer of Total Defense. He brings to the role over two decades of executive and operational leadership experience at software, services and ecommerce companies.
Paul was previously Chief Strategy Officer for Webroot, a leading SaaS and endpoint security provider, and spent four years as Senior Vice President and General Manager of the company's renowned Consumer business unit. Prior to Webroot, Paul was General Manager of Global Services at Keynote Systems, managing the company's global consulting, customer experience management and competitive intelligence services. He joined Keynote through the acquisition of Enviz, an early pioneer in customer experience management technology, where he served as Vice President of Business Development and Sales. Lipman also served as Senior Vice President of Business Development and Business Operations at E-Greetings Network, a leading e-commerce network. Lipman was on the senior executive team when E-Greetings went public in 1999. Earlier in his career, Lipman worked as a senior consultant for Andersen Consulting (Accenture) in Europe.
Lipman holds an MBA from the Stanford University Graduate School of Business and a Bachelor's Degree in Physics from Manchester University in England.
Christopher Hickey
President, Field
Chris Hickey serves as President of Total Defense and is responsible for all of the company's go-to-market activities, including global sales, marketing, support, and services.
Prior to joining Total Defense, Chris headed up CA Technologies Channel Sales Division as Senior Vice President, where his leadership and marketing skills led to greater visibility of CA Technologies security products and generated unprecedented business growth for the Home & Home Office Division, which he founded along with the Small Business Division. Throughout his eleven-year career at CA Technologies, Chris managed SMB and Enterprise accounts, Storage and Security products, and served in key roles, which included Senior Vice President of Channel Sales and Marketing, Vice President of Sales Accounting, Vice President of Channel Operations, and Vice President of Licensing. Chris also served as Vice President of Marketing and Operations at Cheyenne Software, Senior Vice President of Sales and Marketing at Acclaim Entertainment, Vice President of Sales at Sullivan Graphics and Vice President at Rand McNally Media.
Chris earned his Bachelor's Degree in Industrial Technology from Central Connecticut State University.
Lawrence Guerin
Vice President of Marketing
Larry Guerin serves as Vice President, Marketing where he is responsible for all aspects of corporate brand development, product marketing, communications, channel marketing programs, and lead and demand generation.
Before joining Total Defense, Larry most recently served as Vice President of Global Channel Sales and Marketing for CA Technologies. In this role he was responsible for the global marketing of CA's Endpoint Security division including product marketing, partner marketing and demand generation. Under Larry's leadership there was tremendous growth in CA's partner community and the CA Partner Program received numerous awards. Prior to that Larry served as Director of Channel Marketing at CA responsible for the partner marketing of CA's storage and security products in the US.
Prior to working at CA Technologies, Larry served as Director of Marketing for Gateway Computer. In this role he was responsible for marketing programs, demand generation and field marketing. Prior to Gateway Larry held various sales and marketing management positions at AT&T, a global leader in voice, data and mobile communications.
Larry earned his Bachelor's Degree in Business Administration in Marketing from Hofstra University.
Connie Hoellerman
Vice President, Support and Services
Connie Hoellerman serves as the Vice President of Total Defense and is responsible for all aspects of Customer Support and Services.
Prior to joining Total Defense, Connie was the Vice President, IT Service Management at CA Technologies where she was responsible for leading the global IT Service Desk function in support of providing quality technology services that deliver optimal business results and customer satisfaction.
With over 22 years in the IT industry, Connie joined CA Technologies in 1995 through the Legent Corporation acquisition and has held various and diversified corporate and field executive leadership positions in Sales, North America Sales Operations, Services, Customer Advocacy, Global Information Services and Finance. Connie has led the charge for building new sales and operating models, organizational structures and global processes that supported growth and strategic revenue goals. She also worked for Goal Systems (GOAL) for six years in Finance and Contract Management.
Connie has actively participated and contributed to various leadership and technology forums including Women in Technology and Wharton School of Business. Connie attended Ohio State and Franklin University majoring in Business Administration and Finance.
Marcus Smith
Chief Financial Officer
Marcus Smith serves as Chief Financial Officer and will be responsible for the company's financial goals and objectives. He brings to the company a proven track record of financial leadership in high-growth technology and security software companies, and has valuable experience dealing with consumer related products.
Before joining Total Defense, Marcus was CFO at Nominum, where he developed financial policies and infrastructure and led acquisition and integration efforts for this rapidly growing company. Before that he served as CFO at FaceTime Communications where he developed scalable infrastructure and implemented new systems and policy frameworks. Prior to this, Marcus served as Vice President of Finance at NetScreen, where he managed SEC compliance, led the company's acquisition of Neoteris and helped guide the company during its acquisition by Juniper Networks. Marcus has held executive-level financial positions at a number of high-technology companies, including SONICblue, ReplayTV and Storm Technology. He also worked for Price Waterhouse for 11 years.
Marcus holds an MBA from the University of Chicago and a B.S. in Business Administration from California State University, Chico.
James Socas
Chairman
James serves as Chairman of the Board at Total Defense. James is a General Partner at Updata Partners, a leading technology focused growth equity firm, where he focuses on software and digital media investments.
Prior to Updata, James served on the global leadership team at Symantec, where he ran corporate development and strategy. He conceived and started Symantec's highly successful joint venture with Huawei Technologies, one of China's leading technology companies, and drove the successful billion dollar acquisition of systems management leader Altiris, as well as several other major corporate acquisitions.
Prior to Symantec, James was a managing director in Credit Suisse First Boston's technology group and spent fifteen years in investment banking, where he worked with many of the leading enterprise and consumer software companies on M&A, initial public offerings, capital raising and restructuring. James serves on the board of managers of the University of Virginia Alumni Association, the board of trustees of the Potomac School, and the board of Project Match, which helps place inner city children in world class high school experiences. He previously served on Virginia's Board of Corrections for five years.
James is a graduate of the Harvard Business School and the University of Virginia.
Barry Goldsmith
Director
Barry Goldsmith is Co-founder of Updata Partners and has spent more than 35 years in the information technology industry, as a founder, senior executive, investor, and advisor to leading software and IT services companies.
In 1968 Barry founded CGA Computer, Inc., which became one of the top providers of information technology consulting services and software products to Fortune 500 companies. CGA went public in 1969, and later was taken private with General Atlantic Partners in 1984 through a leveraged buyout. Two years later, when CGA's divisions were sold to Computer Associates and CapGemini, the firm had grown to employ approximately 1,200 people and had annual revenues in excess of $90 million. After the sale of CGA, Mr. Goldsmith co-founded Updata Software, a provider of DB2 tools and Sablesoft, which were acquired by Online Software and Platinum Technologies, respectively.
Barry co-founded Updata Advisors in 1987 and Updata Partners in 1998. He received a B.A. from Rutgers University and has served on the boards of several publicly-traded companies including: Goal Systems (GOAL), Compuware (CPWR), Alphanet (ALPH), Astea (ATEA), and Frontstep (FSTP).